Aaron Parker
Chief People Officer
❝
As a North American-based company with a global reach, Hillman is committed to doing things the right way — ethically, responsibly, and sustainably. Our people bring enthusiasm, productivity, and engagement to everything they do.
Employee engagement is central to our success. We recruit and train based on our culture and core values, fostering belonging and encouraging authenticity. We empower associates to speak up, ask questions, and grow through clear expectations and development opportunities.
Open communication keeps our teams aligned through town halls, meetings, short videos, and regular updates on business performance and external trends. We also embrace technology responsibly, as we continue to leverage and integrate AI as a tool to enhance human potential, increase efficiency, and strengthen strategic decision-making while maintaining clear policies and oversight.
OVERVIEW
Our success is driven by the talent, dedication, and contributions of our people. We strive to recruit, develop, and retain individuals who embody our values while bringing diverse backgrounds, perspectives, and expertise to their roles. Through a combination of internal and external learning opportunities, we invest in our employees' professional growth and are committed to fostering a healthy, supportive, and safe work environment across our facilities and in the field. Our total rewards philosophy is designed to attract and retain top talent by offering competitive compensation and benefits, including, comprehensive health coverage, retirement savings plans, flexible work arrangements, performance-based incentives, and equity awards.
We are committed to fostering an inclusive and equitable workplace where diversity is valued, respected, and embraced. We believe that the unique backgrounds, experiences, and perspectives of our employees strengthen our organization and drive better outcomes. By encouraging our team members to bring their authentic selves to work each day, we cultivate a culture of belonging that fuels collaboration, innovation, and growth. This commitment is reflected in the products we create, the services we provide, and the way we work together.
Total Employees
3,986
65%
Male
35%
Female
Average Length of Tenure
7.33
years
Veteran Status of Workforce
1.5%
64%
Male
36%
Female
66%
Male
34%
Female
Investing in our employees' growth and development is an important part of building a strong, capable workforce. Hillman leverages its Learning Management System (LMS) to provide employees with the training and resources they need to develop professionally, enhance performance, and maintain compliance. In 2025, we implemented a new LMS in phases, delivering an improved user experience, updated course offerings, and expanded multilingual training resources. The new platform provides a centralized learning environment that supports both personal and professional growth.
The Hillman Leadership Institute complements these efforts by developing leaders at every stage of their careers. Through three targeted leadership programs, the Institute helps employees strengthen their leadership capabilities, build business acumen, and prepare for future opportunities within the organization.
IMPACT Program –
Designed for new managers, the IMPACT Program accelerates leadership development by providing foundational training in leadership, business
acumen, company policies, and management best practices.
Emerging Leaders Program (ELP) – Created for individual contributors aspiring to management roles, ELP equips participants with the skills, knowledge, and experiences needed to successfully transition into leadership positions.
Advanced Leadership Program (ALP) – Designed for high-potential leaders, ALP provides advanced leadership strategies and development opportunities that strengthen organizational leadership and prepare participants for increased responsibility.
New Buddies
Assigned
213
Buddies
Course Length
1.5
Days
Advanced Leadership Program (ALP)
26
Sr. Managers &
Sr. Directors
ALP Rating
4.7/5
At Hillman, a clean, safe workplace is a core responsibility that extends beyond our facilities to the communities we serve. Through strong training, accountability, and leadership engagement, we ensure associates work safely and responsibly wherever they operate.
World-class safety requires full participation. Our corporate team designs programs, while leaders across the business execute, measure, and support improvement.
Compliance is essential, but success is defined by reducing injuries, equipping associates, and building a safety-driven culture.
Engagement and leadership are key. Our Safety Steering Committee meets monthly to assess progress and adapt plans, while activities like the annual MHE Rodeo and Safety Bingo keep safety visible, fun, and connected to overall well-being.
At every level, we share one goal — sustaining a culture of safety that protects our people, customers, and communities.
CHRIS COLLINS
Director of North America Safety
Safety isn’t a moment – it’s a mindset.
SUMINTRA SEEPAUL
Safety System Analyst
Safety: not a cost, but a commitment to tomorrow.
SHERRI JEFFERESON
Safety Risk Analyst
What you train is how you work — train for safety.
RHONDA HAZELWOOD
Sr. Safety & Compliance Analyst
Health & safety
The health, safety, and well-being of our people remains a top organizational priority for Hillman.
We maintain full compliance through jurisdictional training, active Joint Health and Safety Committees (JHSCs), safety representatives, and more. Regular emergency drills including fire, evacuation and shelter-in-place, help to ensure safety preparedness alongside certified First Aid responders and on-site equipment such as Automated External Defibrillators (AEDs), eye wash stations, and fire extinguishers providing immediate response capabilities.
To maintain high standards, we conduct routine inspections, track performance through status report cards, and reinforce safety through standardized policies, procedures, and training. These efforts are supported by a centralized safety management system.
An all-in-one safety software, fully implemented since 2024, designed to foster a strong culture of safety, while supporting full regulatory compliance. This system helps us manage safety more effectively and engage employees at every level, all the while ensuring accountability, enabling data-driven decision-making and reporting transparently.
Looking ahead, we are enhancing sprain and strain prevention through targeted ergonomics training and risk-reduction measures as part of our new safety effort - Safe Motion Dynamics (SMD). Frequent and multi-lingual training, videos, posters, and other forms of awareness have been deployed cross-organizationally. Programs like SMD, with continued engagement, will help keep safety top of mind throughout Hillman.
Safety Measure
2024
2025
Total Recordable Incident Rate (TRIR)
1.96
1.81
Fatality Rate
0.00
0.00
Direct Employees NMFR*
1.73
1.70
Contract Employees NMFR*
0.10
0.03
*Near Miss Frequency Rate
Hillman’s commitment to health, safety, and wellness extends beyond compliance — it’s embedded in our culture through engagement and continuous improvement. There are a variety of ways in which we reinforce this commitment through engagement opportunities like Safety in 60 Seconds, Safety Conversations, Wellness Fairs, and more. One of our most anticipated events is the annual Material Handling Equipment (MHE) Rodeo; a friendly competition held between different facilities across North America that promotes safe equipment operation, teamwork, and technical excellence. The event provides counterbalance, single-reach, and order picker operators with the opportunity to build confidence, refresh safety best practices, and demonstrate their skills in handling MHE safely and efficiently.
By fostering engagement through interactive learning and collaboration, the MHE Rodeo and other activities strengthens our safety culture, enhances employee well-being, and supports our goal of achieving a zero-incident workplace.
